Course Description
The course takes an operations point of view to look at companies and industries in the services sector. It builds on conceptual frameworks and cases from a wide range of service operations, selected from health care, hospitality, internet services, transportation, retailing, financial services, humanitarian services, government services, and others.
Prerequisites
Corequisites
Schedule
| This Course was not Offered During Spring/Summer 2025 Term |
| This Course was not Offered During Fall 2025 Term |
| The tentative timetable is not yet available for the Winter 2026 Term |
| The tentative timetable is not yet available for the Spring/Summer 2026 Term |
